Terms & Conditions

AXELLIANT LLC TERMS AND CONDITIONS

Last Updated: March 10 2025

1. Introduction

Please read this agreement carefully before using the Axelliant e-commerce portal or making any purchase through any Axelliant system. This Sales Agreement (“Agreement”) sets out the terms and conditions applicable to all purchases by customers (“you”, “Customer”) from Axelliant, LLC (“Supplier”, “Axelliant, LLC”, “we”, “us”) using our systems or website (“Site”).

By using our Site, placing an order, or submitting a purchase order, you agree to these terms. If a separate purchase agreement has been signed, its terms will prevail in case of conflict.


 

2. Incorporated Documents

This Agreement incorporates the following:

  • Terms of Service: Governing the use of the Site.

  • Privacy Policy: Governing the submission and processing of personal information.


 

3. Changes to the Agreement

Axelliant, LLC reserves the right to modify these terms at any time by posting a revised version on the Site. Changes will be effective for transactions occurring after the updated agreement is posted.


 

4. Order Acceptance Policy

  • Orders are binding only upon acceptance by Axelliant, LLC.

  • Axelliant, LLC reserves the right to accept or reject any order or to limit quantities without prior notice.

  • An order confirmation does not guarantee acceptance.


 

5. Pricing and Payment

  • Prices, specifications, and availability are subject to change.

  • Full payment is required before delivery unless otherwise agreed.

  • Payment terms for approved post-delivery payments are net 30 days.

  • Customers are responsible for all applicable taxes and shipping costs.


 

6. Delivery and Title

  • Delivery is deemed complete upon transfer of possession to the Customer.

  • Title passes to the Customer at delivery, except for licensed software which remains with the licensor.


 

7. Returns Policy

  • Software: All sales are final unless specified otherwise in the publisher’s warranty.

  • Non-Software Goods: Must be reported for return within three (3) days of delivery.

  • Non-defective Goods: May be returned at Axelliant’s discretion, subject to restocking fees.

  • Returns Process: Contact the Returns Department at returns@axelliant.com for authorization.


 

8. Security Interest

Axelliant, LLC retains a purchase money security interest until full payment is received.


 

9. Software Licenses and Subscriptions

  • Subject to publisher’s license agreements.

  • Subscription changes are governed by publisher terms.

  • Customers are responsible for all account activities and data security.


 

10. Manufacturer Warranties

Axelliant passes through any available manufacturer warranties but does not independently warrant product performance.


 

11. Disclaimer of Warranties

All goods and services are provided “as is” without any warranty except as provided by the manufacturer.


 

12. Limits of Liability

Axelliant, LLC is not liable for any indirect, incidental, or consequential damages arising from product use.


 

13. Delays in Performance

Axelliant is not liable for delays due to circumstances beyond its control.


 

14. Alteration or Attachment

Unauthorized alterations void warranties and return privileges.


 

15. Deposits

Deposits may be forfeited if payment schedules are not met or goods are not collected as agreed.


 

16. Training and Maintenance

  • Training and maintenance services are offered per separate agreement.

  • Maintenance is contingent upon full payment for purchased goods.


 

17. Export/Resale

Products are not intended for export or resale and are subject to applicable regulations.


 

18. Governing Law and Venue

  • This Agreement is governed by California law.

  • Disputes will be resolved in the courts of Los Angeles County, California.


 

19. Assignment

This Agreement is not assignable without written consent from Axelliant, LLC.


 

20. Severability

If any provision is found invalid, the remainder of the Agreement remains in effect.


 

21. Order of Precedence

This Agreement overrides conflicting terms in Customer’s order documents.


 

22. Headings

Headings are for convenience and do not affect interpretation.


 

23. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the sale of goods and services.

For any queries, contact us at info@axelliant.com.